Download the Spring 10 Energy Source [PDF]

Download the Spring 09 Energy Source [PDF]

Download the Winter 09 Energy Source [PDF]

Download the Summer 08 Energy Source [PDF]

Download the Spring 08 Energy Source [PDF]

Here you can find archived issues of our Energy Source periodic publication. These documents are designed to educate the everyday user of natural gas on safety-related issues, current events and promotions, as well as tips to help keep your natural gas appliances operating efficiently. Examples of articles include:

Join our budget plan for year 'round convenience

Some household expenses are fairly steady throughout the year. But your gas bill varies from month-to-month because your gas usage fluctuates with the changing seasons. We can’t do anything about the weather but we can make it easier to ride the ups and downs of your gas bill by offering the Budget Payment Plan.

With the Budget Payment Plan, we bill you a fixed amount each month based on your average annual gas usage. We simply look at your total gas bills for the most recent 12 months, normalize that amount for the weather, if necessary, and divide by 12. You pay one twelfth of your estimated annual usage each month. In June, we recalculate your Budget Plan for the new year. At this time, we also "settle-up" the accounts, refunding any overpayments by issuing a credit on your bill or refunding you a check. Thousands of our customers are already enjoying the convenience of the Budget Payment Plan. If it sounds like a good idea to you, simply contact. Us 265-2144. We’ll take it from there!

Don’t dig up trouble

Three days before you do any digging for fences, shrubs, trees or any type of excavating, call Miss Dig Toll free at 800-482-7171. Experts will be sent out to locate and mark your underground gas lines. It’s an easy, safe, and free way to avoid the dangers and expense of breaking an underground gas line.

Why Does Your Gas Bill Vary?

Citizens gas bills nine cycle each month. Which cycle you are in depends on your service location. This also determines when your meter is read, when your bill is processed and your due date.

To give you an understanding of how your bill is processed, here is a sample timeline based on a customer in cycle 1. Please note that if you are in a cycle other than 1 these specific dates will not apply to you but give you a timeline of the billing process.

May 1 Your meter is read by one of our meter readers. It has been 31 days since your last meter reading on March 31. Ever see the meter reader in your driveway or just drive by and never get out of their truck? This would mean there is an electronic meter-reading device on your meter. This allows the meter reader to simply push a button and your reading is transmitted electronically. Meters are read every 28-31 days.

May 10 Bills for cycle 1 are generated and printed. The bills are then sent out for mailing. The bills are always mailed 21 days (or sooner) before the due date.

June 1 Payment of your bill for gas used from March 31 to May 1 is due. This is 61 days from first day you started using gas on this billing cycle. (There are nine different due dates depending on your billing cycle.)

June 15 If you have failed to pay the past due amount in full or make arrangements, a collector will deliver a notice of disconnection of gas service for non-payment either by leaving a tag on the door or placing a phone call. At anytime arrangements are made not kept, you are immediately eligible for disconnection without further notice or contact.

June 16 The gas service will be disconnected if full payment was not received. To restore gas service, the entire past due amount needs to be paid along with a $50 reconnect charge. A meter security deposit may also be required.

Make power outages a thing of the past!

No more worries about ruined foods, wet basements, cold, dark homes or any of the other potentially costly inconveniences of a power outage. You can count on the dependability of a Briggs & Stratton automatic, stand-by generator to protect your home and family. And best of all, no more fumbling around in the dark only to realize that you are out of gasoline with a portable generator. Since these generators are completely automatic and operate on natural gas, you don’t have to be present to begin supplying your home with electricity. If you are ready to experience the difference that Briggs & Stratton automatic, stand-by generator installed by Citizens gas can make, call 265-2144 today to schedule a risk-free estimate . We’ll work with you to understand your needs and develop a system to meet or exceed those needs. Citizens Gas Fuel Company, your local gas company and more!

A/C & furnace inspection services

With the weather warming up, it’s the perfect time to have your air conditioning system inspected to ensure safe, efficient operation before the heat of summer sets in. This service includes:

• Cleaning of condenser coils
• Check and tightening of all electrical connections
• Check for proper unit operation
• Check of condenser motor

 

And since the heating season is months away, you probably aren’t thinking about your heating system. However, it is the perfect time to have your furnace inspected for next season, and to avoid a potentially chilling situation when the mercury drops. This 10-point check includes:

• Check of pilot, burner and flame pattern
• Check of motor & blower assembly, oil if necessary
• Check of venting system
• Check of all electrical connections
• Check of all gas connections
• Check of fan & limit controls
• Check of filter condition
• Check home for carbon monoxide
• Check of overall system operation
• Check of thermostat

 

Call our service department at 265-2144 to schedule these services early, to beat the head (or cold), and the rush!

It’s grilling season!

Citizens Gas offers quality gas grills from MHP, Ducane and Weber to meet the needs of any backyard griller. Whether it’s your first grill, or the one you’ve always dreamed of, we can help. Best of all, our natural gas grills make running out of gas a thing of the past. Delivery and installation is available, with prices starting at just $349.

And if you already own a gas grill, we carry complete inventory of repair parts as well as repair services to keep you grilling.

Can you see your gas meter?

It is important that your gas meter is not obstructed by overgrown shrubbery for more reasons than one. Easy access to the meter helps insure that our meter reader is able to read your meter each month. More importantly, it allows gas company personnel, fire and police to find your meter in case of a fire or other emergency at your residence. It is also necessary to keep the shut-off valve beneath your meter clear at all times. This valve needs to be easy to reach in case of an emergency. Our first concern is for your safety, so please be sure your meter and shut-off valve are visible and easily accessible.