NOTICE TO CUSTOMERS DISCONNECTED FOR NON-PAYMENT
Payment on an account that was disconnected for non-payment does NOT initiate a Gas Turn-On Order. You must call during regular business hours (Monday—Friday, 8:00 AM—4:30 PM) to schedule reconnection of your gas service.
Click here to access our secure bill payment portal
CGFC Customer Payment Portal Instruction Manual
BILL PAY OPTIONS
- At our business office located at 127 North Main Street, Adrian. Secure drop boxes are located at the front and back doors of our Main Street Office. This office is closed to the public.
- By Mail to Citizens Gas Fuel Company, P.O. Box 40, Adrian, MI 49221-0040. A payment envelope is enclosed with your bill. Please allow seven days for mailed payments to reach us by the due date.
- Automatic Bill Payment Plan
Payments are transferred from either your checking or savings account automatically on the due date. Contact our office for details or fill out the Pre-Auth Payment Form and email it to infocgfc@dteenergy.com.
- Credit/Debit Card Payments
Online – Visit https://www.citizensgasfuel.com for more information about our free online Bill Pay.
Over the Phone – Use our Interactive Voice Response (IVR) system to pay your bill. Call 888-598-9846