Skip to content
Although the plan is comprehensive, there are some things it does not cover.
Please review the following exclusions to the Home Smart Program before signing up.
- Auto-fill valve
- Radiators
- Expansion tank
- Services considered by Citizens Gas to be electrical, plumbing or sheet metal work
- External wiring
- Sheet metal
- A 10-point furnace check or a furnace cleaning (these are available for an additional charge)
- Filters
- Duct-work cleaning
- Venting
- Heat exchangers
- Flame arrestor on water heater
- Water tanks
- Parts for obsolete/unavailable parts
- Devices added to original equipment
- Boiler sections and zone valves
- Sealed water systems on steam
- Line set, compressor and all coils for a residential air conditioner
- Malfunction of equipment resulting from flooding, freezing, vandalism or fire
- Glass on glass top range or fireplace enclosure
- Side panels, door or drawer for ranges and dryers
- Remote control and decorative enclosure for gas logs and vented space heaters
If you have questions or concerns, feel free to contact Citizens Gas at 517.265.2144.